Payment option and method:
The company offers two feasible and safe options for payment i.e. Bank Transfer and Credit Cards (Master/Visa/American Express/Union Pay/JCB/SCT Card). The client must clearly mention the mode of payment and provide the Company with all the required details about the Credit Card while filling the Booking Application Form. However, the balance due (80% of Nepal trips) must be paid to the Company in cash before departing for the trip from Kathmandu.
Payment by Wire Transfer:
Beneficiary Bank: Everest Bank Limited
Beneficiary Company: Everest Extreme Adventure Pvt. Ltd.
Account No: 01800105200705
Swift Code: EVBLNPKA
Account Type: Dollar Account
Bank Address: Chabahil, Kathmandu
Telephone No : 014451665
Payment by Wire Transfer (Only for Nepali and Indian Guest):
Account No: 01800105200819
Account Type: Nepali Account
All payments made via Credit Card are subject to a 4% surcharge. Surcharges apply to all payments including deposits, final balances, trip extension, and miscellaneous purchases. Please be aware that this charge is levied by the credit card payment service provider (Everest Bank Limited) and not by the company. These charges are in the benefit of the customer as it provides consumer protection for the services purchased, in accordance with the terms and conditions pertaining to the credit card being used.
Note: In case of trip extension up to 10 days and more, the client’s will be charged an additional cost of USD 100 to USD 200, respectively. However, this additional charge is only for a single supplement, and an additional USD 250 will be charged for climbing/expeditions.
The Everest Extreme Adventure Pvt. Ltd. holds no responsibility for voluntary withdrawal or cancellation of the trip by the customer themselves, hence the amount paid to the company will not be refunded after the trip has begun. If during the trip, any services such as accommodation, sightseeing, meals, transportation, etc. included in the itinerary/trip are not used by the customer, no refunds or reuse will be provided to whatever portion remains unused on the trip. The company will use their discretion in setting the conditions for the refunds, therefore, few of the conditions mentioned are subject to change. The company holds every right to cancel the trips booked by the customers before it is guaranteed to run or an official agreement is signed. A trip is guaranteed to run once it has two fully paid travelers unless minimum numbers state otherwise.
Unfortunate circumstances such as unforeseen natural disaster, canceled flights, strike, industrial action, wars, riots, quarantine, government intervention, weather, the deteriorating health condition of a group member, etc. could lead to cancellation of trips. In such cases, the customer can either ask to get back the 80% of the total trip cost paid to the company (13% Government Tax will be deducted) or reuse the cost in an alternative trip with the same price, immediately, in the following season of the same year. However, the booking deposit i.e. 20% of the total amount remains non-refundable.
The company will require a written notice in case of any cancellation. Please ensure the date of the trip cancellation is the date on which the written cancellation is received by the company. If you cancel the trip a month prior to the departure date of the actual trip, 100% of the total cost is reusable for a year. Likewise, you can reuse a 100%, 80% and 50% of the total charged amount if the company gets a cancellation notice a month, 15 days and 7 days, respectively prior to the departure date of the actual expedition.
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